Book Your Place Today At Our Regional Roadshows PRINT, MFP, SOFTWARE, SERVICES, DOCUMENT & CLOUD NEWS & INFORMATION FOR VARS, CONVERGED RESELLERS & MFP DEALERS www.printitreseller.uk ISSUE 143 · 2026 PRINT IT RESELLER MAGAZINE IN PRINT & ONLINE SINCE 2011 Don’t forget to visit www.printitawards.co.uk and cast your vote in five Vendor of the Year categories. You’ve got until 5pm on Friday September 18. ROADSHOWS AUTUMN 2026 Event Sponsor (Free parking) Brands and Exhibitors Hospitality Sponsor Resellers – attend all day or pop in fo Free to attend register now Limited numbers E n Doors open at 9.30am with a free networkin n Exhibition doors open 10.00 n We have 4 expert speakers at each venue, spaced through delegates and give networking breaks in n Free lunch will be served at n Doors will close at 3.45pm and bar will be open for atten of drinks and continue networ Hospitality Sponsor See page 32 for more details
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ROADSHOWS AUTUMN 2026 Entries for the 2026 edition of the PrintIT Awards are now closed and our judges are now carefully reviewing the entries and completing the tough task of determining this year’s winners. The judging sessions will take place on Tuesday September 8, when we will decide which entries will be shortlisted and of course the overall winners. We will publish the finalists in all categories on www. printitreseller.co.uk on Monday September 14. There are also five vendor awards where dealers, resellers, managed print and IT service providers are invited to cast their votes. Please visit www.printitawards.co.uk to vote for these categories. Voting is now open and will close promptly at 5pm on Friday September 18. Best of luck to everyone! Also in this issue, Meryl Morgan, Category Marketing Manager at Brother UK, picks the work tools she uses every day and couldn’t do her job without (page 18). This month’s Q&A is with David Greer, Sales Director, Copytext NI Ltd and PITR spent 60 seconds with Tony Milford, Lead Consultant EMEA, PrintReleaf. If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with me at: [email protected] Michelle Ryder, Editor 04 Events PrintIT Reseller and Technology Reseller Golf Society 06 Bulletin Where do you take yours? 08 Bulletin News from the channel 16 People A round-up of new hires 18 I couldn’t do my job without... Meryl Morgan picks her favourite work tools 20 My life in print Scott Seddon shares details of his life in print 22 PrintIT Awards Entries for the 2026 PrintIT Awards are now closed 24 What’s New Kyocera launches PrintGuardian 26 Software & Solutions Xerox: leveraging the power of the collective 29 Opinion Building a business ready to sell 30 Partner Program Kodak Alaris refreshes partner program 32 Cover Story 2026 channel roadshow series 34 Security Building a more secure print ecosystem 39 VOX POP Paper to digital – the market shift – part one 46 Industry insight Stuart Miller, Partner Channel Director, Canon UK & Ireland 48 View from the channel David Greer, Sales Director, Copytext NI Ltd 50 60 seconds with… Tony Milford, Lead Consultant EMEA, PrintReleaf COMMENT Editor’s Comment Register online To receive your regular FREE printed copy of PrintIT Reseller Magazine simply fill in our online registration form at www.printitreseller.uk/register Read PrintIT Reseller online at: www.printitreseller.uk Join us : Follow us @print-it-reseller-magazine PRINT IT RESELLER MAGAZINE IN PRINT & ONLINE SINCE 2011 PrintIT Reseller is published by Kingswood Media Ltd., 7 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.printitreseller.uk No part of PrintIT Reseller can be reproduced without prior written permission of the publisher. ©2026 Kingswood Media Ltd. 2026 ISSUE 143 printitreseller.uk If you no longer wish to receive PrintIT Reseller magazine please email your details to [email protected] Group Editor: James Goulding 07803 087228 · [email protected] Editor: Michelle Ryder 01732 759725 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Account Manager: Jeff Root 07976 950285 · [email protected] Designer: Brian Cloke 07484 288189 · [email protected] Issue 143 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online) PRINTITRESELLER.UK 3 26EMEA13856
01732 759725 4 The first two rounds of the 2026 PrintIT Reseller and Technology Reseller Golf Society have been played Off to a flying start EVENTS The first outing took place on the Cheshire Course at Carden Park on May 14. As is customary, the players met up the night before for a few beers and a curry. Access 4 kindly sponsored the curry and Kev Boyer from IPNetix generously picked up the remainder of the bill. The Cheshire Course was in excellent condition and the weather for most of the round was good. Round one winners Longest Drive – Jake Rigby, IP Netix Nearest the Pin – Adam Hart, Zoom Nearest the Pin in Two on a Par 4 – Chris Gorman, Apex Computing Nearest the Pimms on a Par 3 – Dave Taylor, RISO Team Prize – Team 6 – Adam Hart, Graeme Sutton, Richard Knight and Paul Johnson Overall Winner on the Day – Adam Hart with 40 points playing off 5 Round two After trying for several years for the chance to play Copt Heath Golf Course, thanks to Max Levenger, Henley Executive, round two took place on June 4. Copt Heath is one of the best courses in Solihull and everyone that joined wants to go back again next year. So, onto the important part of the day, the winners: Nearest the Pin – Craig Harrett, Alliot Longest Drive – Dan Hencher, EnConvo Nearest the Pin in Two – Paul Cooke, Access4 Nearest the Pimms – Paul Taylor, Voiceflex Team Prize – Team 5 – Craig Harrett, Alliot, Bob Thomas, IPNetix, Jonathan Sheridan, Converged Comms and Paul Johnson Overall Winner on the Day – Craig Herrett with 48 points The Kingswood Events Team would like to thank all our sponsors for their support. They are Access 4, GetCrisp, PEAC Solutions, Dialpad, RISO and Voiceworks. If you enjoy playing golf and networking with 40 plus people from a mix of industries, please email [email protected] or call the office and speak to Neil, Ethan or Jeff. The last two rounds will be played at Wyboston Lakes on September 17 and Silvermere on October 15. Round two Team Prize: Keith Spicer of PEAC Solutions (centre) with the all‑conquering Team 5
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01732 759725 6 BULLETIN We’re all about championing print at PrintIT Reseller and there’s nothing we love more than seeing the magazine being read in different places Where do you take yours? This latest collection captures the spirit of our industry perfectly. Keep those photos coming – whether you’re at a customer site, attending a conference or exhibition, or somewhere completely off beat, we want to see where PrintIT Reseller goes next. Theresa Downes, Business Manager, UFP Fabien Bello, Portfolio Manager, Xerox Krystol Slocombe, UK Field Marketing Manager, Xerox Tony Lomax, Product Marketing Manager, Xerox Ayisha Bandali, Business Development Manager, UFP On June 3, Xerox welcomed over 50 legacy Xerox and legacy Lexmark partners to its Uxbridge HQ to hear all about its new go-to-market strategy.
PRINTITRESELLER.UK 7 BULLETIN We want to see where you take your issue and where our magazine travels with YOU! Send me your pix for a chance to see your face (and your favourite pages) featured in our next issue. You can reach me at [email protected] Emma Filmer, Business Development Manager – UK & I, PFU (EMEA) Limited, A RICOH Company went back up to the Snowdon Summit and couldn’t resist taking a copy of the latest PrintIT Reseller magazine with her. Robbie Trower, Sales Director UK & Ireland, Benelux, Nordics, Kodak Alaris Myrto Minotaki, Senior UKI Field Marketing Manager and Matt Hill, Vice President, Sales, Tungsten Automation Filming for the latest series of our Director’s Cut exclusive interviews too place in June at Home Grown Club in London.
01732 759725 8 BULLETIN BULLETIN Evolve Business Solutions expands facilities Evolve Business Solutions has doubled its warehouse and office space as part of its ongoing investment strategy and preparation for future growth. Following a recent move to larger premises, the company has increased its operational space from 2,250 sq. ft to 3,350 sq. ft. The expansion provides additional warehouse storage, increased office accommodation and greater capacity to maintain high levels of customer service. The additional space will enable the company to hold significantly larger stocks of printers, consumables and spare parts, improving product availability for customers while creating additional room for its expanding team. Managing Director Ross Cracknell said: “We’ve always reinvested back into the business. Every decision we’ve made has been about improving the service we deliver to customers and ensuring we’re ready for the next stage of growth. “Taking on the neighbouring premises gives us the space we need today, while creating capacity for tomorrow. It’s another investment in our customers, our team and the future of the business.” The facility expansion marks the latest milestone in Evolve Business Solutions’ longterm growth strategy, following the recruitment of additional staff and continued investment in technology, vehicles and customer support. https://evolve-businesssolutions.co.uk Parallel partnership Parallel has announced a new partnership with multiple race winner Aron Taylor-Smith. The company has joined forces with the Laser Tools Racing driver for the remainder of the 2026 Kwik Fit British Touring Car Championship (BTCC) season. Following a behind-the-scenes insight into Taylor-Smith’s operation and the wider BTCC paddock at Snetterton, Parallel identified significant opportunities to develop new relationships within the Taylor-Smith extensive partner network whilst also benefiting from the exposure associated with the nation’s most widely followed motorsport championship. The timing of the partnership coincides with what has undoubtedly been one of the strongest seasons of Taylor-Smith’s BTCC career. Since joining Laser Tools Racing for the 2026 campaign, the Irishman has enjoyed a genuine breakthrough year, consistently challenging at the front of the field and firmly establishing himself as one of the championship’s standout performers. Managing Director Gavin Auckland has been a lifelong fan of the BTCC, making this partnership a particularly special milestone for the company. “I’ve followed the BTCC for many years, so it’s fantastic to finally become involved with the championship through Aron and Laser Tools Racing. “As a company, relationships are at the heart of everything we do, and we see enormous potential to connect with Aron’s existing partner network while supporting him during what is proving to be an outstanding season. We’re excited to be part of the journey for the remainder of the year.” Aron Taylor-Smith added: “It’s brilliant to welcome Parallel on board for the rest of the season. From our first conversations it was clear that Gavin, Paul and the team understood the value that BTCC partnerships can deliver, and I’m looking forward to helping introduce them to our incredibly supportive network of partners while continuing to push for more success on track. Hopefully, we can finish the season strongly together.” Parallel branding will feature on TaylorSmith’s Laser Tools Racing Corolla as the team continues its pursuit of further victories and championship success throughout the remainder of the 2026 BTCC season. https://parallel-group.co.uk Oyster acquires Office Options customer base Oyster has announced the acquisition of the customer base of Office Options (Midlands) Ltd from the appointed liquidator. In a statement the company said its immediate focus is to ensure a seamless transition for customers, maintaining the high standards of service and support they expect. Several key members of the former Office Options team have joined Oyster. Their knowledge, industry experience and established customer relationships are expected to help provide continuity for clients. Oyster has extended a warm welcome to all customers transferring to the business and expressed its commitment to building longterm partnerships and continuing to deliver exceptional service, expert advice and tailored workplace solutions. https://oystermps.co.uk Anglotech Group completes fourth acquisition Anglotech Group has announced the acquisition of Advanced Imaging Systems Ltd. The deal marks the company’s fourth acquisition of the year and represents another significant milestone in its ongoing growth strategy. The acquisition strengthens Anglotech Group’s presence in Swindon and across the Southwest, expanding its regional coverage while reinforcing its commitment to sustainable growth, exceptional customer service and partnerships with businesses that share its core values. For customers of Advanced Imaging Systems, the transition is expected to deliver continuity in the high levels of service they currently receive, alongside access to the broader expertise and enhanced capabilities available across the Anglotech Group. The latest acquisition represents another positive step in the company’s mission to become the UK’s trusted technology partner, providing managed print, IT, telecoms, AV Rental, CCTV, door entry systems and office supplies through a single nationwide provider. https://anglotechgroup.com
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01732 759725 10 Another accolade for Agilico Agilico was named the winner of the Commitment to Carbon Reduction & Sustainability Award at the 2026 Crescent Purchasing Consortium (CPC) Awards ceremony, held in Manchester. The accolade recognises Agilico’s work to reduce carbon, cut waste and support more sustainable technology choices across education, the public sector and workplaces across the UK. Judges highlighted the firm’s Agilico Zero circular technology programme, which offers remanufactured devices in an evidence-led approach to reducing carbon, minimising waste and supporting customers in achieving their own sustainability goals Crescent Purchasing Consortium is a not-for-profit organisation which supports the education sector by providing purchasing frameworks, dynamic purchasing systems and procurement consultancy services for schools, colleges, universities and other education institutions. Held annually, the CPC awards celebrate achievements across various frameworks, showcasing the work its approved suppliers are doing to help drive quality and innovation, along with recognising work which has exceeded expectations. Sam Saunders, Head of Marketing at Agilico said: “This award is another proud moment for everyone at Agilico, it’s always great to be recognised and I’m sure it will be a huge boost for all of the team as we continue to deliver sustainable workplace technology to more and more businesses and organisations across the UK.” www.agilico.co.uk Diamond partner award Officeflow has secured a further iTS Diamond Partner Award. The recognition reflects the team’s continued success in championing PaperCut Software and Umango, delivering outstanding results for customers and prospects, and maintaining its position among iTS’s elite Diamond Partners. https://officeflow.co.uk Gold award for Pinnacle Pinnacle has been awarded the Defence Employer Recognition Scheme (ERS) Gold Award by the UK government – the highest honour within the scheme. The award win highlights the company’s commitment to supporting the armed forces community, which includes serving personnel, veterans, reservists and military families. In a statement the company said: “At Pinnacle, we believe our armed forces members’ bravery, skills and dedication enrich our workplace. By fostering a supportive environment, we encourage our peers in the business community also to embrace the armed forces covenant and commit to offering meaningful opportunities to our armed forces community. “We are incredibly proud to stand among the 193 organisations recognised this year from a range of sectors.” https://pinnaclecos.co.uk/ BULLETIN SCC launches £100 million AI investment strategy SCC has launched Project Sirius, a five-year growth and investment strategy to help public and private sector organisations adopt and maximise the power of artificial intelligence. Project Sirius builds on SCC’s existing leadership in the technology sector by sharpening its focus on five core areas which are being redefined by AI: AI solutions, infrastructure factories for AI, AI-powered cybersecurity, AI-enabled digital workplace experience, and the AI-boosted hyperscaler marketplace. In addition, SCC will amplify its use of AI in strategic operational processes, to enhance key functions such as HR and finance, as well as reassess how AI can unleash significant productivity for fundamental core business processes such as the end-to-end sales lifecycle. Over five years, the investment in Project Sirius is expected to be between £50 million – £100 million. To help deliver the strategy, SCC is recruiting more than 100 AI specialists to work across these key areas in markets including the UK, France, Spain and the Middle East. The company will also open two Advanced Technology Centres (ATCs) in Birmingham and Paris later this year. These facilities will host customers to model AI use cases and scenarios as well as test new technology. www.scc.com (l-r) Tom McCarthy, Officeflow and John Caspell, iTS (l-r) Event host Baasit Siddiqui, with Agilico’s Matthew Wootten, Mark Bryce and Nick Speight Vision recognised by MPSA The Managed Print Services Association (MPSA) has named Vision a Leadership Circle winner. Vision was selected for its ability to position managed print as a strategic enabler within the modern workplace. Integrating print with document management, unified communications, and data-driven service delivery to improve productivity, security and sustainability outcomes. As an independent reseller, the company leverages partnerships with manufacturers including HP, Canon and Ricoh, alongside software providers such as PaperCut and Tungsten Automation, to deliver flexible, tailored solutions aligned to customer needs. Vision’s strong focus on sustainability also played a key role in its selection. Through initiatives such as PrintReleaf, the company has helped customers collectively offset nearly one billion pages of paper, supporting measurable ESG progress. This commitment has been further recognised through its status as an HP 5-Star Amplify Impact Partner. With certifications including ISO 27001 and Cyber Essentials Plus, Vision continues to prioritise security and governance while helping customers navigate evolving workplace challenges with confidence. www.yourmpsa.org
01732 759725 12 BULLETIN Next-day delivery In collaboration with Westcoast, Konica Minolta is offering partners next-day delivery across its office equipment, entry-level professional print devices and full range of genuine consumables. The introduction of real-time stock visibility (held at Westcoast’s state-of-the-art distribution centre in Hampshire) and ERP system integration means partners can better manage customer expectations, delivery operations and cashflow. The enhanced partner service was successfully piloted earlier this year and is now being expanded nationally in phases. Konica Minolta is expanding its dedicated channel support team to support this new initiative and is fully committed to supporting and growing its accredited partner programme network throughout the UK. www.westcoast.co.uk, www.konicaminolta.co.uk Antalis partners with Vivid Antalis has become the chosen reseller for Vivid Laminating Technologies’ range of laminating and finishing systems. The agreement strengthens Antalis’ hardware and finishing portfolio, enabling customers to access Vivid’s comprehensive range of laminators and finishing solutions, from compact digital systems through to wide-format and high-volume production equipment – alongside Antalis’ extensive media portfolio and technical support. By bringing Vivid equipment into its offer, Antalis can now provide customers with a joined-up solution that covers both substrates and finishing systems, helping them to enhance productivity, broaden their service offering and add value to every print job. www.antalis.co.uk MPSA leadership circle winner The Managed Print Services Association (MPSA) has named TD SYNNEX a Leadership Circle winner. As a global distributor and solutions aggregator, TD SYNNEX supports the managed print community through a combination of specialised expertise, digital platforms, supply chain capabilities, financing solutions and operational support. TD SYNNEX was selected for its role in helping partners evolve from transactional print sales to scalable, recurring revenue managed services models. Through its unique position at the centre of the IT ecosystem, the company connects OEMs, dealers, software providers, and suppliers to help deliver stronger customer outcomes and drive long-term business growth. Looking ahead, the company sees significant opportunity in the continued adoption of automation, analytics, AI and deeper integration across the managed print landscape. https://uk.tdsynnex.com/ Autodesk collaboration Datech, the specialist design software business of TD SYNNEX has announced a collaboration with Autodesk, a global leader in design and make technology, to implement the vendor’s proven Scale Partner Program in Europe. Built on a model that is already in place in North America, where the program has been shown to be both scalable and effective, it will now be available through TD SYNNEX Datech to a select group of strategic Autodesk partners with operations in multiple countries. “The Scale Partner Program is a key progression of Autodesk’s channel evolution, as it transitions from traditional volume models towards more scalable, digitally-driven, and partner-aligned frameworks.” said Jaap Smit, Senior Vice President, Datech, Global, TD SYNNEX. “Using our unique combination of capabilities, Datech will help partners scale their Autodesk business more efficiently across multiple markets. By combining automation, operational support, and deep Autodesk expertise, we can unlock new growth opportunities for partners while helping expand Autodesk’s reach across Europe.” https://uk.tdsynnex.com New distribution partnerships Huntress has expanded its EMEA channel ecosystem through new distribution partnerships with Giacom in the UK and MSP Nordics across the Nordic region. Together, these partnerships expand Huntress’ local market reach and make it easier for more managed service providers to deliver access to enterprise-grade security through the Huntress Agentic Security Platform. www.huntress.com Jaap Smit Northamber rebrands cyber and infrastructure business Northamber has announced its UK cyber security and infrastructure business will now trade as Renaissance Distribution. The new name aligns the company’s UK cyber operations with Renaissance, its established specialist cyber security value-added distributor in Ireland, which has more than two decades of channel development experience. The two businesses already work closely together, sharing some vendors, customers and expertise across the UK and Ireland, making the move a natural evolution of the business. The rebrand reflects the continued expansion of Northamber’s managed services portfolio and growing demand for specialist cybersecurity and AI-focused solutions across the UK and Ireland. The unified Renaissance Distribution brand also creates a stronger platform for vendors seeking to expand their reach across the UK and Ireland through a specialist cybersecurityfocused channel ecosystem. The business will continue to expand its portfolio of leading cybersecurity, infrastructure and AI-focused vendors, helping its partners strengthen cyber resilience, develop recurring revenue streams and deliver greater value to their customers. For customers and partners, the transition represents a change in trading name only. Existing account management teams, contracts and invoicing arrangements will remain unchanged and continue to operate through Northamber plc. www.northamber.com
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01732 759725 14 BULLETIN Blue Angel certification Katun’s Arivia MFP line has obtained Blue Angel certification, one of the world’s most respected eco-labels for environmentally responsible products. This achievement highlights Katun’s commitment to delivering sustainable, highperformance printing solutions that help workplaces reduce their environmental impact. The Arivia MFP line earned certification for its low energy consumption, reduced emissions, minimal noise level, and use of environmentally responsible materials. The devices are also designed to support efficient resource use in office environments, helping organisations lower operating costs while meeting sustainability goals. “We are proud that our Arivia MFP line has achieved Blue Angel certification,” said Tony Ko, Vice President of Hardware and Business Solutions at Katun. “This achievement reflects our dedication to providing reliable, high quality products and solutions that deliver exceptional performance while contributing to a more sustainable future.” www.katun.com Xerox introduces first products under unified brand The Xerox C240/C245, C255a, and C300/C303a/ C305ae colour printers and multifunction printers are the first hardware offerings launched under the unified Xerox brand following the company’s integration with Lexmark. The updated Xerox brand identity, including the refreshed logo, reflects the next phase of transformation into a stronger, more competitive technology company. “The integration of Xerox and Lexmark has expanded what we can deliver, and these products reflect that directly,” said JacquesEdouard Gueden, Chief Revenue Officer at Xerox. “This product line gives our clients in the small workgroup segment a reliable, straightforward solution built on the combined resources of both companies, and our channel partners a stronger portfolio to sell.” www.xerox.com Konica Minolta claims No. 1 position Konica Minolta Business Solutions Europe is the market leader in A3 colour multifunction printers across Europe, according to the latest FY2025 (April 2025 – March 2026) market data from Infosource. The market intelligence firm reports an impressive 18.8% market share for Konica Minolta, with more than 119,300 A3 colour MFPs sold across European markets. The result underscores Konica Minolta’s continued commitment to innovation, customer value and a solution-driven approach to digital workplace technology. “Claiming the leading position in the A3 colour MFP market is an important milestone for us and a testament to the trust our customers place in Konica Minolta across Europe,” said Torben Mowka, Manager Office Product Management, Konica Minolta Business Solutions Europe.” www.konicaminolta.co.uk Quocirca recognises Canon’s ACT leadership Canon has been named a leader in Quocirca’s AI, Cloud and Technology (ACT) Print Industry Ecosystem Leadership report. This new industry research provides a deep analysis of key print industry OEMs and ISVs, exploring how they are using automation and AI, cloud and technology ecosystem capabilities, to create new future-proofed, value-added services for their customers. The report reveals Canon’s strong leadership in this area, highlighting that the organisation is using ACT to enhance its service approach and connect the print and scan infrastructure of its customers and partners with digital processes – helping to support them to improve operational efficiency, collaboration and ways of working. www.canon.co.uk Award win for Sharp Sharp UK has won Customer Service Excellence of the Year at the 2026 CPC Excellence Awards, recognising its commitment to delivering exceptional support, innovation and service to education clients across the UK. As one of the UK’s leading procurement frameworks for the education sector, CPC recognises suppliers that consistently deliver outstanding service, value and support to their members. www.sharp.co.uk Torben Mowka Vasion launches intelligent print automation Vasion has announced the availability of Intelligent Print Automation (IPA), enabling organisations to leverage the File > Print muscle memory of the workforce to keep data from going dark. Every time employees click File > Print to send documents to printers, save them to PDFs or scan them to unmanaged folders, enterprise data becomes unstructured and quietly goes dark. Dark data escapes compliance controls, bypasses AI workflow and quickly becomes a liability. IPA seamlessly integrates with any application to intelligently route documents to virtually any destination, ensuring organisations’ business intelligence does not go dark again. Ryan Wedig, Co-founder and CEO, Vasion, said: “The market that was supposed to solve this problem was full of companies rolling up acquisitions, squeezing margins, killing innovation, and calling old, hosted software SaaS. We took a different path: a substantial, multi-year R&D investment to build a cloudnative, multi-tenant platform with fully immutable microservices that was ready for single-click AI integration. Intelligent Print Automation is here, and we built it.” While PrinterLogic remains part of the broader Vasion platform, IPA adds eForms, eSignature, OCR-enabled storage, and agentic document processing, all managed through custom no-code workflows. For existing Vasion customers, IPA sits within their existing infrastructure. For new customers, it’s a single platform entry point that replaces what would otherwise require multiple vendors and months of integration work. www.vasion.com
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01732 759725 16 BULLETIN : PEOPLE Mick Heys joins Quocirca After a long career at IDC, where he was Vice President leading the European Future of Workplace & Imaging business and managing a multinational analyst team, Mick Heys has joined Quocirca as Global Head of Advisory. With more than three decades of market analysis experience, he has served as a trusted advisor to nearly every major global print vendor. With a background rooted in highimpact alliance and product strategy, Heys’ appointment further strengthens Quocirca’s executive advisory offering. Heys will report to CEO and Chief Analyst, Louella Fernandes and lead the operational and commercial development of Quocirca’s advisory practice as the firm enters its next chapter of growth across new services, adjacent markets and international client engagement. He said: “I have long respected Louella’s vision, the strength of Quocirca’s futurefocused thought leadership and the firm’s ability to combine primary enterprise research with market-leading insight, innovative media reach and practical guidance for clients. I look forward to working with Louella and the team to expand our global advisory partnerships and support the next stage of Quocirca’s growth.” www.quocirca.com HP appoints Mark Davitt UK&I Channel Director Mark Davitt has been named HP UK&I Channel Director, succeeding Neil MacDonald, who has been appointed Vice President and General Manager for the company’s commercial channel business in the US. Davitt steps into the UK&I Channel Director role with more than 25 years of technology industry experience, including 13 years at HP. During that time, he has held senior positions across commercial, consumer and end-user channels, giving him a deep understanding of HP’s business across PC & attach, print, supplies, managed services and contractual services. For the last five years, he has led HP UK&I retail channel, where he drove premium growth, strengthened key retailer partnerships and delivered several notable milestones, including the launch of HP’s Omni branding. He said: “I am delighted to be taking on the role of UK&I Channel Sales Director at such an exciting time for our business and our partners. The channel remains central to HP’s success, and I look forward to building on the strong relationships we have across the market, supporting our partners’ growth ambitions and continuing to deliver value for customers together.” www.hp.com New president to drive business growth Sharp Europe has announced the appointment of Paul Yokoyama as European President, replacing Joe Tomota, who will take on a new role as Global Head of Sharp’s Smart Business Solutions. In his new role, Yokoyama will be responsible for the growth and development of Sharp’s European business, focusing on its established document solutions business, expanding its new unified IT services business and fully integrating its broad display portfolio. Commenting on his appointment, he said: “My priority is to build on our strong foundation to drive sustainable and profitable growth across our European B2B business. I am confident we have a strong team capable of supporting and continuing our business transformation across Europe. Through collaboration, innovation and building our capabilities together, we can deliver even greater value to our customers.” www.sharp.eu New role for Amy Brady Amy Brady has taken on a new role as Sales Director – Major Accounts, UK and Ireland at TD SYNNEX. Brady has more than 22 years of experience working in IT distribution, all of which have been spent in sales and business management roles. She has worked at TD SYNNEX for almost a decade and was most recently Dell EMC Business Unit Director, UK and Ireland, a position she held for just over four years. James Reed, Vice President, Endpoint Solutions and Interim Sales Vice President, UK and Ireland said: “With her extensive experience and industry knowledge, in-depth understanding of our organisation and partner needs, and her ability to build strong business relationships, Amy has all the right qualities to thrive in this pivotal role within our sales team.” https://uk.tdsynnex.com Mick Heys Paul Yokoyama Amy Brady Mark Davitt Nebula accelerates global vision Nebula Global Services has hired Scott Lynn as its new Global Services Director. This strategic hire reinforces Nebula’s commitment to scaling its global services organisation and delivering exceptional outcomes for partners and customers worldwide. Lynn joins Nebula with a distinguished track record in building and leading highperforming service organisations. He brings extensive experience from senior roles across major industry players including IBM, Microsoft and Vodafone, as well as most recently playing a key leadership role at Agilitas, where he helped drive significant growth and service excellence. In his new role, Lynn will be responsible for accelerating Nebula’s services strategy, enhancing delivery capabilities, and aligning the organisation to support the company’s continued international expansion. He will also play a central role in strengthening Nebula’s partner ecosystem and ensuring consistent, high quality service delivery across more than 170 countries. www.nebulaglobalservices.com Scott Lynn
20 26 Royal Lancaster · December 8 In association with: MAGAZINE & WEBSITE Our awards team are busy planning and preparing to launch this year’s edition of the PrintIT Awards. We have introduced a few changes this year, including some new categories and updated entry criteria. www.printitawards.co.uk SPONSORSHIP To get even more involved we have a number sponsorship opportunities available leading up to and at the event. To enquire about Sponsorship Opportunities discuss opportunities. 0330 056 8558 www.printvu.co.uk [email protected] The ultimate printer monitoring platform for MSPs Real time supply & meter tracking Scanner agent & email from device ingestion Multi-tier alerts, low supplies, early replacements Remote access to device from any browser REST API & webhook integration for your MIS/ERP FREE 30-day trial & migration service
01732 759725 18 insight into customer challenges, competitive pressures and what’s actually landing in conversations. That feedback loop is critical, it ensures our marketing plans are grounded in real partner and customer needs – so what we take to market is relevant, credible and easy to sell. It also helps us move quickly, adapting campaigns or messaging where needed. That close link between sales and marketing builds confidence that what we’re taking to market will resonate and deliver. Our marketing agencies Our agency partners play a key role in extending what we can deliver as a marketing team. Working with Manchester-based agencies gives us access to additional expertise across content, strategy and campaign execution, helping us bring ideas to life more effectively. They also bring an external perspective, which is invaluable in challenging thinking and keeping us aligned with the latest trends. Beyond execution, they support us with insight and training, ensuring we stay current and continue to evolve how we engage our partners and customers. A good cup of tea I’m not much of a coffee drinker, so it’s always a good cup of tea while I catch up on emails and plan the day ahead. It’s a small thing, but it gives me a moment of calm before everything gets moving. I’m also quite particular about it – it has to be Twinings English Breakfast. Anything else, doesn’t quite cut it. It’s a simple routine, but one I rely on to start the day properly. working parent knows, happens more often than you’d like. That support has made a huge difference in helping me balance work and home life. Market data and insights Market data and insights are central to everything I do. They shape the direction of our quarterly and annual category plans and ensure we’re making informed decisions, not assumptions. We review performance data regularly to spot opportunities or risks early and adapt our approach quickly. Alongside that, insight-led research like our Tech Trust Index helps us understand what really matters to IT decision-makers – particularly around what drives trust – things like reliability, predictable costs and transparency. That combination of real-time data and deeper insight allows us to guide our partners more effectively, especially when launching new products or positioning against competitors. The Brother sales team The sales team are our eyes and ears in the channel. They bring real-world The wider marketing team I couldn’t do my job without the wider marketing team around me. There are 22 of us, all with different areas of expertise, from digital and paid media through to CRM and channel management. I rely on that mix of skills every day, whether it’s shaping campaign plans or sense checking ideas. It means we can build campaigns that are well-rounded, practical and focused on delivering genuine value for our partners – whether that’s clearer positioning, stronger campaigns or tools that are easier to take to market. My daughter’s grandparents Since returning from maternity leave in September 2024, I couldn’t do my job without the support of my daughter’s grandparents. She spends a day a week with mum and a day with my mother-inlaw, which gives me real peace of mind while I’m working. Knowing she’s in safe hands makes it much easier to focus on the day job. They’re also always there to step in when plans change – which, as any Meryl Morgan, Category Marketing Manager at Brother UK, picks the tools she uses every day and couldn’t do her job without I couldn’t do my job without… WORKPLACE Meryl Morgan
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01732 759725 20 INTERVIEW sure we can deliver something that genuinely works in the real world. And when we can’t provide a solution straight away, that’s just as valuable. It gives me the opportunity to feed those gaps back into development, collaborate with the team, and help shape new capabilities. We’re seeing challenges around things like Windows Print Protected Mode, AirPrint and the rise of mobile and remote printing. I welcome all of it. Bring it on. Each one is a chance to learn, to innovate, and to make the overall print experience better. PITR: What (or who) do you think has had the greatest impact in the sector in recent years? SS: For me, the channel has had the greatest impact in recent years. Building a strong channel, getting their support, and earning their trust is absolutely essential. If partners are willing to invest in your solutions and believe in what you’re doing, that’s massive, I honestly can’t think of anything more important. Outside of the channel, I think a lot of printer manufacturers have really stepped up when it comes to sustainability. Reducing the carbon footprint might sound like a cliché because everyone talks about it, but there are companies out there that genuinely put it first and do it better than others. And that’s huge for me. Seeing manufacturers truly commit to sustainability and make it part of their core message has had a big impact on the sector. PITR: If you could speak directly to someone who inspired or challenged you most in your career, what would you want to say to them today? SS: Early on in my career, my manager described me as having the ability to soak up information like a sponge and retain it. He has no idea of the impact that part of a wider feedback piece actually had on my growth. So, I’d want to say he set a standard that I’ve always tried to live by (and also that I’m still a Bon Jovi fan!). began. I started to learn more about print spoolers and driver management, and understanding the benefits of centralised printing rather than local printing. I quickly became the go-to person for anything print-related in my previous job. The pivotal moment came when I assumed responsibility for a project installing Thinprint at the bank I worked at. I saw the power of the solution and decided there and then I wanted to work there, so I kept an eye out on vacancies, applied and secured a job. I started out as a junior consultant, got promoted to senior technical consultant and now look after our partnerships on a global level. PITR: What excites you most about working in print today? SS: The recognition and trust I’ve earned within the wider end-user computing (EUC) community. I’ve been a regular public speaker at the Experts 2 Experts EUCDEX.Ai conference, it’s a global, non-commercial series of events for EUC professionals and over time I have established myself there as the ‘print guy’. The community awarded me the title of Chief Print Officer in 2022, which is something I’m incredibly proud of. The other thing is the evolution of the digital workspace. The way organisations work is changing constantly, moving from traditional on-premise environments to cloud. That shift creates new challenges for printing because print has to follow that journey and keep up with it. PITR: And what are the biggest frustrations or challenges? SS: Coming up with different print solutions for different scenarios and different use cases. Every customer scenario is different, which means we’re constantly having to design and position print solutions that fit very specific needs. For me, that’s actually part of the excitement, solving those problems, understanding the nuances, and making PrintIT Reseller (PITR): What was your first job in print? Scott Seddon (SS): My first job in print was with the Co-operative Bank in 1999. I worked on the helpdesk raising incidents when print servers went down, and witnessing the impact and importance of print was eye-opening. I assigned incidents to 2nd and 3rd line support, occasionally out of hours. Little did I know back then that I would eventually become that 2nd and 3rd line support engineer, travelling in the early hours to data centres to fix the very print servers I once escalated. Those same print servers I would later virtualise and eventually prove we no longer need at Thinprint. PITR: What led you to enter the sector? Did you choose print by design, or accident? SS: I spent 25 years in the end-user computing space prior to joining Thinprint. I started off as a help desk assistant taking first line calls for technical problems and then I moved into second line support which is when I started dealing with print and that’s really where my interest in printing Scott Seddon, Global Technical Partnerships Manager, Thinprint, shares details of his life in print, what he’s learned, and the highs and the lows of our unique and challenging industry My life in print Scott Seddon
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PRINTIT AWARDS 22 01732 759725 Print Awards 2026 Entries for the 2026 edition of the PrintIT Awards are now closed and our judges are carefully reviewing the entries and completing the tough task of determining this year’s winners We launched the PrintIT Awards to celebrate the achievements of our vital, ever-changing technology sector with a comprehensive programme of awards, covering all aspects of the industry. We think vendors, distributors, service providers, resellers and the people who work for them should get the plaudits they deserve, which is why we are delighted to organise and run the UK’s only awards programme for the UK printer/MFP industry. The judging sessions will take place on Tuesday September 8, when we will complete the tough task of determining the shortlists and of course the overall winners. We will publish the shortlists in all categories on www.printitreseller.co.uk on Monday September 14. MEET THE JUDGES I’m delighted to announce that Simon Hill, a global revenue leader and consultant with almost three decades of experience building and scaling high-performing sales teams to meet the needs of local and international clients, has joined the PrintIT Awards judging panel. After contributing to multiple revenue-focused roles in the Xerox channel, EMC, SCC, Nuance Communications and Kodak, Simon most recently served as Managing Director for EMEA & APAC at Vasion, where he and his team delivered sustained yearon-year revenue growth of over 30%. He led multi-disciplinary teams across sales, marketing, technical and customer support functions, while maintaining a consistent eNPS score above 80. Today, Simon is the founder of his own consulting business, where he partners with organisations to accelerate revenue growth, develop highperforming teams and execute scalable go-to-market strategies. He is also the Head of Global Revenue for the US-based leadership consulting firm Withiii Leadership, helping clients to improve performance by increasing the level of connectivity within their organisations. Simon Hill
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