PRINTITRESELLER.UK 45 is closing that gap without asking customers to change how they work. Printix sits natively within the Microsoft ecosystem, the same Azure environment most organisations are already running for Teams, SharePoint and Microsoft 365. That means print and document workflows aren’t a separate system to manage; they are part of the environment people already trust and work in. What also dramatically reduces IT effort and eliminates manual processing is Tungsten Copilot for Printix. IT teams can now provision a new tenant and complete the initial configuration through AI-guided steps covering subscription setup, roles, sites/networks, and authentication, shrinking time-to-value to a matter of minutes. Gareth Pearce: We are helping customers move beyond hardware by combining multifunction devices with cloud-first, software-led solutions that provide end-to-end management of print and scan workflows. Platforms such as uniFLOW Online enable intelligent routing, automated metadata tagging and the highest security controls, while integrations with Microsoft 365, NetDocuments, Teams and SharePoint help customers digitise information and simplify cloud-native workflows. At the device level, imageFORCE further supports this through AI-trained firmware that delivers intelligent automation and simplified device management. Daniel Maddox: The starting point is always mapping how documents actually move – or get stuck – within the business. A client might have excellent hardware in place but still rely on an inefficient print, sign, scan, email, and rename loop. That is where productivity stalls. In real deployments, the most effective technologies are those that simplify everyday tasks rather than add complexity. Rather than listing generic software, we focus on tight integration between hardware and existing line-of-business applications. We treat the multifunction device not as a destination for paper, but as a digital on-ramp. By leveraging secure cloud-based storage, smart print management, and OCR, the MFD becomes the entry point for capturing data at source. We find the business case lands best when tailored to specific departmental pain points – such as automated invoice matching, HR onboarding records, or compliance-led legal paperwork – rather than talking about transformation in the abstract. Harry Page: We help customers transition by starting with their existing IT environments and identifying how print and scan technologies can be seamlessly integrated into broader digital workflows. Increasingly, printers are being treated as connected endpoints within the IT fleet, much like PCs, enabling them to play a more active role in document workflows, data capture and business processes. One of the most impactful technologies we’re seeing in real deployments is intelligent capture deployment – essentially the ability to automatically capture information from physical documents, convert it into structured digital data, and route it into the right business systems or workflows. Combined with AI‑powered print and scan capabilities, such as HP’s Print AI and Scan AI, this enables features like automated data extraction, real-time translation and integration with collaboration tools. The result is less manual handling, faster processing and more seamless connection between paper and digital workflows. Paul Davies: In many cases, the transition from printcentric to digital workflows starts with a simple but powerful question: “Why are you printing this document in the first place?” Printing often signals that a manual process follows – whether that’s capturing a signature on a delivery note, reconciling paperwork, or having an employee hand-complete a form before rekeying the data into a system. By challenging these steps, we help customers identify where inefficiencies exist and where digital alternatives can add immediate value. For example, delivery notes can be captured electronically, forms can be completed digitally at the point of use, and data can flow directly into back-end systems without duplication. Even where paper remains part of the process, scanning solutions can act as a bridge capturing documents at source, routing them automatically, and triggering downstream workflows. In real-world deployments, technologies such as intelligent capture, automated workflow platforms and integrated document management systems are proving particularly effective. These solutions allow organisations to move from static, manual handling of information to dynamic, data-driven processes that improve speed, accuracy and visibility. However, the technology itself is only part of the equation. Successful transformation depends on aligning solutions with the way people actually work. We focus on understanding employee needs, business culture and operational realities to design processes that are not only more efficient, but also practical and easy to adopt. This ensures higher engagement, smoother change management and, ultimately, more sustainable outcomes. Overall, our approach is to meet customers where they are in their journey starting small where necessary, demonstrating quick wins, and then scaling towards more integrated, end-to-end digital workflows. www.mps-uk.co.uk www.futera.co.uk www.myq-solution.com www.carbon-group.co.uk www.xerox.co.uk www.kyoceradocumentsolutions.co.uk www.brother.co.uk www.argraffcymru.com www.commercebusinesssystems.co.uk www.key-digital.co.uk www.tungstenautomation.com www.canon.co.uk www.evolvedocumentsolutions.co.uk www.hp.com www.ricoh.co.uk VOX POP Harry Page Paul Davies
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