RESELLER NEWS technologyreseller.co.uk 13 He added: “The July price rise also changes the maths on waste. When nearly a third of licences sit unused, paying more for seats nobody touches is real money. In most cases the licensing review alone pays for the service.” Every engagement starts with a free assessment, showing an organisation how much it is wasting and where its gaps are before any commitment is made. www.northdoor.co.uk … Flotek Group boosts London presence with 16th acquisition Flotek Group has continued its buy and build strategy with the acquisition of Essex-based Clear Telecom, an established provider of IT support, hosted VoIP, SIP trunks, Microsoft Teams telephony, business phone systems, mobile, broadband and leased lines. The acquisition – Flotek’s 16th since it was founded in 2022 – will strengthens Flotek’s managed IT presence across Essex and London, while giving Clear Telecom’s customers access to an expanded range of managed IT, Microsoft cloud, cyber security and communications services. The Clear Telecom team will become part of Flotek Group but continue to operate from their Essex base, with erstwhile owners Barbara and John Malone working alongside Flotek to ensure a smooth transition for Clear Telecom customers. www.flotek.io … Wavenet invests in smarter, more proactive support model Wavenet is investing in AI-powered customer service technologies following a year in which its support teams handled over 450,000 support cases and 165,000 customer calls while maintaining a 92% customer satisfaction score. The company has doubled its turnover in the last 12 months and now has offices in over 30 locations, 1,700 staff and more than 22,000 customers across the UK. To support this growth, Wavenet has signed a new three-year, £7.4 million agreement with IT support, cyber security, cloud services, backup, disaster recovery and strategic IT consultancy to businesses in Essex and beyond. https://techwyse.co.uk … New Northdoor services to tackle wasteful cloud spend Microsoft Gold Partner Northdoor plc has responded to recent Microsoft price rises by expanding its managed services portfolio, covering infrastructure, security, data analytics and AI readiness, with new services for Azure Cloud Management, Microsoft 365 Management & Optimisation and Modern Workplace Managed Services. The new services address growing pressure on IT budgets caused by Microsoft price rises (up 25% to 40% over three years, with a further increase on 1 July 2026) and wasteful cloud spend, with the average organisation wasting close to one third of its cloud spend and 20%-30% of Microsoft 365 licences sitting unused or misassigned. Martin Summerhayes, Head of Managed Services at Northdoor, adds that at the same time businesses are having to contend with a capacity problem. He said: “Most of the organisations we meet are not short of technology. They are short of the people and hours to run it properly. An IT team of three is now expected to cover the service desk, security, licensing and every device the business owns, while the bills go up around them. These services take that load on.” Metcalfe added: “The UK public sector needs a technology partner that is built for it, not adapted to it. Public sector is not a practice for us. It is the whole company.” … Kinly launches UK-first HP Dimension with Google Beam demonstration centre Kinly has become the first integrator in the UK to host a live, commercial-grade demonstration environment for the HP Dimension with Google Beam 3D spatial communication system. Unlike traditional, flat 2D video conferencing software, HP Dimension with Google Beam utilises a specialised camera array, millimetre-accurate eye tracking and advanced neural rendering to project participants in true physical scale and depth, creating a life-sized 3D experience without the need for headsets or wearables. By making remote meetings feel less like video calls and more like sitting across from someone in the same room, the technology gives enterprise teams a more natural way to connect across locations. Kinly CEO Ken Scaturro said: “For teams spending multiple hours per week in virtual meetings, traditional video calls have reached a point of digital fatigue. But HP Dimension with Google Beam technology, coupled with Kinly’s extensive experience in workplace communication, will enable them to collaborate more naturally and build stronger connections. By being the first integrator to empower UK enterprises to get hands-on with this technology, this partnership will help organisations to enter the next generation of workplace communication.” https://www.kinly.com/hp-dimension-withgoogle-beam … TechWyse now Assurix Trustmark accredited Essex-based managed service provider TechWyse has added the Assurix Trustmark to its list of accreditations, alongside ISO 27001 and Cyber Essentials Plus. The Assurix Trustmark provides independent verification that an MSP meets high standards of security, governance and operational excellence through continuous assessment, with businesses able to verify their provider’s status via a public register. Founded in 1990, TechWyse provides managed continued... Europe’s first Panduit Platinum Partner Network infrastructure and connectivity specialist The Cabling Group has been awarded Panduit Platinum Partner status, in recognition of its technical expertise, customer focus and a commitment to delivering industry-leading infrastructure solutions. The Cabling Group is currently Panduit’s only Platinum Partner in Europe Jens Holzhammer, Managing Director EMEA at Panduit, said: “By combining Panduit’s industry-leading infrastructure solutions with The Cabling Group’s technical expertise and market reach, we are well positioned to accelerate growth across the network infrastructure business.” Jens Holzhammer
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