01732 759725 magazine 27 “Now when we need to look at footage, HR or the security guard handles it,” explains Calverley. “Our Site Services Manager doesn’t have to trawl through CCTV anymore”. Remote visibility Importantly, SEiNG supports secure, authenticated remote monitoring of footage from any device via an internet browser, enabling critical processes to be monitored without interruption and allowing remote or hybrid working for roles that previously had to be onsite. Calverley suggests this is especially useful for the team responsible for the effluent plant as it allows them to monitor wastewater before it goes back into the system. “Our old cameras always broke because of the fumes from the effluent, but AlertSystems set us up with some ruggedised ones. We then give the guys that work in the effluent plant access to their own SEiNG video walls so they can see the effluent plant cameras from home. That’s another big win,” he says. For Calverley, SEiNG is a vindication of Charlie Bigham’s cloud-first strategy and a worthy complement to other cloud solutions deployed in the company. “When I look at my portfolio of IT solutions, I’m using Microsoft Azure as my infrastructure platform, Microsoft 365 as our collaboration ecosystem and SEiNG as our CCTV solution. I have a portfolio of top-tier products, and SEiNG is right up there with the best world-class applications and solutions,” he says. helping teams identify and maintain best practice across production processes, and, as the livestream from the Wells building extension shows, it can even boost engagement across sites, helping teams feel more connected and involved in business developments. “We set up a weatherproof camera outside, and I streamed live footage in real-time (via a secure, view-only weblink) to a screen in London. It brought people together as we’d joke about the builders having their cups of tea. We’d even see nature walking around the quarry.” Reviewing footage Calverley adds that it is now so much quicker and easier for authorised staff to review footage. While Charlie Bigham’s previous CCTV system required personnel to continuously monitor and look through footage for investigations, SEiNG, through filters, notifications and trackable ‘cases’, improves access to footage, speeding up investigations, reducing the administrative burden across the business and freeing up key personnel to focus on highervalue tasks. checked them as we had some old ones we knew didn’t work.” SEiNG’s vendor-neutral approach allows Charlie Bigham to deploy the most appropriate camera for each environment rather than being restricted to proprietary hardware. For example, it has used ruggedised camera units in the effluent plant and other demanding environments and installed a mobile outdoor camera at the Wells site to livestream work on a £3 million building extension so that teams in London can view progress in real time and stay connected to on-site developments. Practical benefits Calverley points out that swapping a legacy on-prem CCTV system for SEiNG’s VSaaS has delivered measurable, practical benefits across Charlie Bigham’s operations. “It’s solving real problems in our business and turning CCTV, which people sometimes think of as a burden that no one looks at, into something genuinely interesting and useful in ways that help manufacturing businesses,” he says. As an example, he cites the use of CCTV in Charlie Bigham’s stateof-the-art manufacturing facility, where it provides an additional layer of oversight alongside other tools like metal detectors and weighing equipment. “Those cameras help us ensure procedures are being followed and they play an important role in adding to the quality of our food, even though we have other protection systems in place,” explains Calverley. As well as strengthening compliance with internal food safety standards, CCTV supports continuous improvement by SECURITY
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