01732 759725 16 BULLETIN : PEOPLE WBM appoints service manager WBM has appointed Natalie White as its new Service Manager, a move that further strengthens the company’s commitment to delivering exceptional service as it continues to grow. Through White’s leadership, WBM aims to further enhance customer engagement, strengthen service standards and ensure customers continue to receive the high quality support they expect. White brings more than 18 years of experience in the commercial catering equipment industry, and has a strong background in operations, customer service, team leadership and process improvement. While new to the recycling and waste management sector, she has already begun applying her extensive experience to enhance systems, streamline processes and strengthen service delivery across the business. Her experience and customer-focused approach will play an important role in supporting the business as it continues to expand and evolve. Speaking about her new role, she said: “I’m excited to join WBM at such an important stage in its development. My focus is on leading and developing the customer service team, as I firmly believe that delivering an outstanding customer experience is key to long-term success. I look forward to learning more about the industry, building strong relationships with our customers and bringing my experience to support the continued growth of the business.” www.wbmlimited.co.uk Two Sides names new managing director Two Sides Europe has named Josh Birch as its new Managing Director, effective 1 January 2027, he succeeds Jonathan Tame, who has led Two Sides since 2014. Birch has worked with Two Sides for more than six years and, as Marketing Manager, has played a central role in developing its communications, research, member engagement and the Two Sides and Love Paper campaigns. Commenting on his appointment he said: “I am incredibly honoured to become Managing Director and to build on the exceptional work Jonathan has led over the past 12 years. “Two Sides has an exciting opportunity to strengthen the support and value we provide to members, expand our reach into new European markets and make factual, evidence-based information about print, paper and paper-based packaging more widely accessible. “Our new AI-enabled multilingual communications platform will allow us to engage directly with audiences across Europe on a scale that has not previously been possible. Alongside this, we will continue to develop our research, resources, advocacy and member services. Our industry has an extremely positive story to tell, and I am excited to lead the next stage of Two Sides’ development.” Martyn Eustace, Chair of Two Sides added: “I’m delighted that Josh has accepted this new role and that he will lead the next phase of Two Sides’ development, including the launch of its new multilingual European digital platform, an enhanced membership proposition and continued expansion into markets where local activity has previously been limited. “Two Sides will remain focused on promoting the attractiveness and sustainability of print, paper and paperbased packaging through trusted research, effective communications and will continue to deliver greater value for its members and the wider industry.” https://twosides.info SYNAXON UK adds to team SYNAXON UK has announced the further expansion of its team with the appointment of Stella Chebet as Customer Services Account Manager, while Jamaine Francis, who has been with the business for just over three and a half years, is moving from his previous Customer Services role to the post of Category Manager. Chebet will be responsible for ensuring a smooth experience for partners by managing orders and resolving any order-related enquiries such as RMA requests and providing order updates. She joins SYNAXON having spent close to eight years in sales and customer success roles in the retail and telecommunications industries. Jamaine Francis joined SYNAXON UK at the start of 2023 and has since gained invaluable experience working with partners to ensure their continued growth. He now joins the category management team, with direct responsibility for managing the stock profiles of key vendors and making sure that the right products are available at the right price on SYNAXON. Mike Barron, UK Managing Director, SYNAXON, said: “As our business develops, we want to continue offering personalised support and building on the close relationships we have formed with our partners. Stella’s appointment further strengthens our UK customer services team and with the extensive knowledge and experience he’s gained since joining us, Jamaine will be a real asset in the key area of category management. He fully deserves this new and exciting opportunity.” https://synaxon.com Josh Birch Natalie White Jamaine Francis Stella Chebet
RkJQdWJsaXNoZXIy NDUxNDM=